As Fortis Hospital Kalyan marks its 20th year of healthcare services in the Kalyan-Dombivli-Ambernath region, the hospital yesterday inaugurated its newly upgraded Emergency Department. Unveiled by Shri. Abhinav Goel (IAS), Municipal Commissioner, Kalyan-Dombivali Municipal Corporation, Dr S. Narayani, Business Head-Fortis Hospitals Maharashtra, Dr Ashutosh Pandey, Facility Director, Fortis Hospital Kalyan and Dr Sudhir Gore, Head – Trauma & Emergency Services, Fortis Hospital, Kalyan, the department is one of the most advanced emergency care facilities in the region.
 

Upgraded Emergency Department unveiled at Fortis Hospital Kalyan by (L) Dr Pate, Dr Manoj, Dr Patil, Dr Pandey, KDMC’s Mr Goel (IAS), Dr S. Narayani, Dr Gore & Dr Mahajan
 

Over 20 years, the specialists at Fortis Hospital Kalyan’s Emergency Department managed over 60,000 emergencies. The department’s emergency case mix includes 33% medical emergencies, 31% cardiac emergencies, 24% surgical emergencies, and 12% neurological emergencies reflecting the full spectrum of regional emergencies. Every case has contributed to a growing understanding of how emergencies unfold in this region, this includes insights into when they peak, how they present, and how fast they escalate. This extensive clinical experience has shaped the redesign of the new Emergency Department, prioritizing rapid triage, bedside diagnostics, and multidisciplinary coordination during time-sensitive situations.

The upgraded department’s four emergency beds and one negative pressure isolation room are designed to handle the full spectrum of emergencies. The resuscitation bays are each equipped with continuous cardiac monitoring, ventilation, and defibrillation capabilities. Direct connectivity to the Cath Lab and ICU ensures that every critical intervention begins at the bedside, not after a transfer. The department is further supported by a digital triage system with a real-time bed management dashboard to improve emergency response efficiency.

The Emergency Department brings together emergency specialists, cardiologists, neurologists, trauma experts, and critical care specialists to manage a wide spectrum of emergencies including heart attack, stroke, trauma, septic shock, Pulmonary Embolism, snake bite, rail/ road trauma, cardiac arrest, etc.

Matching the ambition of the upgraded department, Fortis Hospital Kalyan simultaneously announced Code QRT 2.0, an initiative that takes emergency preparedness beyond the hospital walls and into the city. The first phase of Code QRT, hosted in 2025, trained primary care physicians across Kalyan-Dombivali to identify and stabilise critical patients before transfer. Code QRT 2.0 takes that foundation and builds a network around it. Fifteen key hospitals across Kalyan-Dombivali, identified by Fortis Hospital Kalyan, will now be a part of a coordinated emergency response system, connecting emergency physicians, specialists, first responders, and neighbouring facilities into a single, seamless chain of care. The goal of the initiative is simple; no critical patient should fall through the gap between one facility & the next and receive adequate treatment within the golden hour.

Shri. Abhinav Goel (IAS), Municipal Commissioner, Kalyan-Dombivali Municipal Corporation, who graced the inauguration ceremony said, “Kalyan has always been a city of arrivals. People come here for work, for opportunity, for a better life. Today, this city is home to millions, and as it grows, it cannot have gaps in its emergency infrastructure. Fortis Hospital Kalyan has been a pillar of healthcare for two decades, and will continue to be a caregiver for the next two. Yesterday’s inauguration tells every resident, old and new, that this city is not just growing outward. It is growing stronger from within.”

Speaking about the launch, Dr. Ashutosh Pandey, Facility Director, Fortis Hospital, Kalyan, said, “The launch of the upgraded Emergency Department marks 20yrs of saving and enriching the lives of people across Kalyan. Over the years, emergency care requirements across the region have evolved significantly, both in scale and complexity. The upgraded department reflects every lesson we’ve learned and is built for speed and precision. Code QRT 2.0 multiplies those learnings across 15 partner hospitals the Kalyan-Dombivali region, creating a network where emergency stabilisation, referral, and access to definitive care happen without delay. Together, these two initiatives represent our strongest commitment yet to the communities we serve.”

Commenting on the hospital’s departments clinical outcomes, Dr. Sudhir Gore, Head – Trauma & Emergency Services, Fortis Hospital, Kalyan, said, “Every design decision in this department traces back to a real patient, a real emergency, and a real lesson. Over the years, our teams have consistently focused on building a protocol-driven emergency response system to deliver outcomes exceeding international benchmarks. We have achieved door-to-balloon times as low as 28 minutes in a patient that had suffered a heart attack, against the global benchmark of 90 minutes. Similarly, we have achieved door-to-needle time of 15 minutes in a patient who had suffered a stroke.” 

Highlighting the larger vision behind the expansion, Dr. S. Narayani, Business Head – Fortis Hospitals Maharashtra, said, “Kalyan is one of the fastest growing urban centres in this region, and Fortis Hospital Kalyan is growing with it. Yesterday’s inauguration is the beginning of the next chapter of healthcare in the city. Emergency care is where hospitals prove their commitment, and we intend to keep ours for the next two decades as well.”

The inauguration also featured leading specialists associated with the hospital’s emergency response ecosystem, including Dr. Zakia Khan, Director – Interventional Cardiology; Dr. Rakesh Lalla, Additional Director – Neurology; Dr. Vivek Mahajan, Director – Structural Cardiology; and Dr. Manoj Kumar, Consultant – Emergency Medicine, Dr Sandeep Patil – Chief Intensivist, alongside the hospital’s emergency and critical care leadership teams. For nearly two decades, Fortis Hospital Kalyan has ensured that patients with critical emergencies does not have to leave the city to seek medical intervention. With Code QRT 2.0 Fortis Hospital Kalyan brings advanced emergency intervention closer to of communities that need it.
 

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